Our Products
Enterprise platforms built, owned and supported by Nectar
Five products in live enterprise use — CRM, HRMS, workforce management, ITSM and conversational AI. Each one is configurable, integration-ready and implemented by the same engineering team that maintains it.
5
Production-ready platforms
50+
Enterprise deployments
10+
Countries live
ML5
CMMI-DEV V2.0
The suite
Every product, in detail
Sales & Customer Engagement
Nectar CRM
A CRM that surfaces the right customer context wherever your teams work — sales, help desk or marketing — so decisions are faster and pipelines stay clean.
- Lead, opportunity & campaign management
- Sales analytics and forecasting
- 360° customer service & case management
- Chat, email and call-centre integration
360°
Customer view
Human Resources
Nectar HRMS
Power-packed HR modules that replace manual HR operations — from onboarding and leave to payroll, appraisals and employee self-service.
- Core HR, roles & leave management
- Payroll with statutory compliance
- Talent acquisition & performance appraisal
- Employee self-service, reports & analytics
8
Integrated modules
Field & Workforce Operations
WFMS — Workforce
Real-time workforce management for distributed and field teams — attendance, location, rosters and reporting on web and mobile, even offline.
- Attendance, entry/exit and time tracking
- Live workforce location & roadmaps
- Offline mode with biometric support
- Push notifications & data visualization
Offline
First by design
IT Service Management
NT3 — ITSM Tool
An ITIL and eTOM aligned service desk built for providers managing many customers, contracts and SLAs across shared infrastructure.
- Incident, problem & change management
- Multi-customer contracts and SLA governance
- Configuration & vendor management
- Mobile app with single-tap customer view
ITIL
Aligned processes
Conversational AI
AI Chatbot
An AI and ML assistant built on Rasa that automates repetitive conversations across your service channels — 24/7, in your customers' language.
- 24/7 automated customer service
- Omni-channel, personalized conversations
- Robust APIs and easy integration
- Unlimited capacity, no-code configuration
24/7
Always answering
All products
Pick a platform to explore
AI Chatbot
Chatbot Implement ITIL & eTOM best practice with the guidance of NT3.
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NT3 — ITSM Tool
ITSM tool It adapts to the needs of digital businesses (infrastructure or application service providers, software, telecom) to manage multiple customers, contracts and SLAs NT3 is a user-friendly ITSM
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WFMS — Workforce
Nectar is the best-in-class Workforce Management application provider, WFMS system provider, and provides efficient and flexible WFM software solutions.
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Nectar HRMS
HRMS Are you still managing HR operations manually?
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Nectar CRM
CRM Our CRM equips your teams to make better decisions.
Explore productWhy our products
Product thinking, enterprise discipline
Modular by design
Adopt one module or the full suite — every product scales with your rollout plan.
Integration-ready
Open APIs connect to your ERP, billing, identity and messaging channels.
Enterprise security
Role-based access, audit trails and ISO 27001 aligned engineering practices.
Backed by our team
Implementation, training and 24/7 managed support from the people who built it.
See any product running on your data
Book a 30-minute walkthrough — we'll configure a sandbox around your use case.