Our Products
Enterprise platforms built, owned and supported by Nectar
Five products in live enterprise use: CRM, HRMS, workforce management, ITSM and conversational AI. Each one is configurable, integration-ready and implemented by the same engineering team that maintains it.
5
Production-ready platforms
50+
Enterprise deployments
10+
Countries live
ML5
CMMI-DEV V2.0
The suite
Every product, in detail
Sales & Customer Engagement
Nectar CRM
A CRM that surfaces the right customer context wherever your teams work, sales, help desk or marketing, so decisions are faster and pipelines stay clean.
- Lead, opportunity & campaign management
- Sales analytics and forecasting
- 360° customer service & case management
- Chat, email and call-center integration
360°
Customer view
Human Resources
Nectar HRMS
Power-packed HR modules that replace manual HR operations, from onboarding and leave to payroll, appraisals and employee self-service.
- Core HR, roles & leave management
- Payroll with statutory compliance
- Talent acquisition & performance appraisal
- Employee self-service, reports & analytics
8
Integrated modules
Field & Workforce Operations
WFMS: Workforce
Real-time workforce management for distributed and field teams: attendance, location, rosters and reporting on web and mobile, even offline.
- Attendance, entry/exit and time tracking
- Live workforce location & roadmaps
- Offline mode with biometric support
- Push notifications & data visualization
Offline
First by design
IT Service Management
NT3: ITSM Tool
An ITIL and eTOM aligned service desk built for providers managing many customers, contracts and SLAs across shared infrastructure.
- Incident, problem & change management
- Multi-customer contracts and SLA governance
- Configuration & vendor management
- Mobile app with single-tap customer view
ITIL
Aligned processes
Conversational AI
AI Chatbot
An AI and ML assistant built on Rasa that automates repetitive conversations across your service channels: 24/7, in your customers' language.
- 24/7 automated customer service
- Omni-channel, personalized conversations
- Robust APIs and easy integration
- Unlimited capacity, no-code configuration
24/7
Always answering
All products
Pick a platform to explore
AI Chatbot
An artificial intelligence (AI) chatbot built on Rasa that resolves routine customer conversations and hands the rest to an agent with full context.
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NT3: ITSM Tool
An IT service management (ITSM) platform for providers running many customers, contracts and service-level agreements (SLAs) on shared infrastructure.
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WFMS: Workforce
A workforce management system (WFMS) for field and distributed teams: attendance, live location, rosters and offline-capable mobile capture.
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Nectar HRMS
A human resource management system (HRMS) covering the full employee lifecycle: core HR, leave, attendance, payroll, hiring and appraisals.
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Nectar CRM
A customer relationship management (CRM) platform that puts sales, service and marketing on one customer record.
Explore productWhy our products
Product thinking, enterprise discipline
Modular by design
Adopt one module or the full suite. Every product scales with your rollout plan.
Integration-ready
Open APIs connect to your ERP, billing, identity and messaging channels.
Enterprise security
Role-based access, audit trails and ISO 27001 aligned engineering practices.
Backed by our team
Implementation, training and 24/7 managed support from the people who built it.
See any product running on your data
Book a 30-minute walkthrough. We'll configure a sandbox around your use case.