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BI Analytics

NPS — App-based Network Performance Management System

Network performance management, KPI monitoring & alarm management system.

Client
Movicel — Largest Telecom Operator in Central Africa
Category
BI Analytics
NPS — App-based Network Performance Management System

Overview

Key Performance Indexes and alarms management across multiple networks — delivered through BI & Analytics coupled with web and app-based experiences. Overall performance is derived from OSS data; the DW and business analytics layer presents data in a way that meets both business and technology KPIs.

What we delivered

  • Historical KPI database upgrade
  • Live-system KPI database upgrade
  • Real-time alarm dashboards
  • Executive KPI reporting apps

Outcomes

Unified view of network performance
Faster incident detection through live alarms
KPI-driven operational decisions

Project timeline

Phased delivery from discovery through scale — each milestone tied to a measurable outcome.

  1. OSS Data Consolidation

    Q2 2018

    Unified KPI feeds across radio, transport and core networks.

    Key outcome: Single source of truth for network KPIs.

  2. Data Warehouse Upgrade

    Q3 2018

    Rebuilt historical and live KPI databases for scale.

    Key outcome: Faster queries and reliable trend history.

  3. Dashboards & Alarms

    Q4 2018

    Delivered real-time alarm dashboards and executive KPI apps.

    Key outcome: Live visibility of network health for ops and leadership.

  4. Operationalisation

    Q1 2019

    Embedded KPI reviews into daily NOC routines.

    Key outcome: KPI-driven decision making across the network.

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